Trusted by 50,000+ businesses worldwide

Live chat that actually converts

The intelligent live chat platform that helps you engage visitors, close more deals, and deliver support customers love. Beautiful. Fast. Powerful.

Free 14-day trial
No credit card required
5-minute setup
app.pengo.chat/inbox

Conversations

12 new
JD

John Davis

Looking for pricing info...

2m
SK

Sarah Kim

Thanks for your help!

15m
MR

Mike Rodriguez

Integration question

1h
JD

John Davis

Online now

Hi! I'm interested in your Pro plan. Can you tell me more about the pricing?

Hi John! Great question. Our Pro plan is $29/seat/month and includes unlimited conversations, AI assistant, and priority support. πŸŽ‰

That sounds great! Do you offer annual billing?

Need help? I'm here! πŸ‘‹

Pengo - Your friendly chat assistant

Trusted by industry leaders

Slack
HubSpot
Salesforce
Shopify
WordPress
Zapier
Stripe
Google Analytics
Slack
HubSpot
Salesforce
Shopify
WordPress
Zapier
Stripe
Google Analytics

Numbers that speak for themselves

Join thousands of businesses growing with Pengo

50,000+

Active Businesses

trust Pengo worldwide

2.5M+

Monthly Chats

conversations handled

< 0.8s

Response Time

average agent reply

98.7%

Satisfaction

customer CSAT score

Platform Features

Everything you need to deliver exceptional customer experiences

Enterprise-grade features without the enterprise complexity. Built for teams who want power and simplicity.

Core Feature

Real-Time Live Chat

Engage visitors instantly with blazing-fast chat that loads in under 100ms. Proactive triggers, typing indicators, and read receipts create a seamless conversation experience.

Proactive chat triggers
Smart message routing
Typing indicators
File sharing
AI Powered

AI-Powered Assistant

Intelligent chatbot trained on your content. Handles routine inquiries 24/7 and seamlessly escalates to humans.

Custom AI training
Lead qualification
Multi-language support
Collaboration

Team Inbox

Centralized workspace where your team collaborates. Assign conversations, add notes, and never miss a message.

Analytics

Visitor Intelligence

Know exactly who you are talking to. See visitor location, pages viewed, device info, and company details in real-time.

Automation

Smart Triggers

Deliver the right message at the perfect moment. Target by behavior, time on site, exit intent, or custom rules.

Ecosystem

50+ Integrations

Connect with your existing stack. CRM sync, help desk integration, email marketing tools, and more.

More Features

And there's so much more

Every feature you need to deliver world-class customer experiences

Co-browsing

Guide visitors visually through your site in real-time

Screen Sharing

See exactly what customers see for faster resolution

Video Chat

Upgrade to face-to-face conversations instantly

Chat Ratings

Measure customer satisfaction after every conversation

Canned Responses

Pre-written answers for lightning-fast replies

File Sharing

Exchange documents, screenshots, and files seamlessly

Chat Transcripts

Full conversation history delivered via email

Visitor Banning

Block spam and unwanted visitors with one click

Multi-language

Support customers in 45+ languages automatically

Custom Branding

Match your widget perfectly to your brand identity

Mobile Apps

Native iOS and Android apps with push notifications

Analytics Dashboard

Deep insights into chat performance and team metrics

Use Cases

Built for every team

From sales to support to e-commerce, Pengo helps every team achieve their goals

Sales Teams

Sales Teams

Convert more visitors into customers

Engage high-intent visitors in real-time. Qualify leads instantly, book meetings, and close deals faster with live chat.

  • Qualify leads in real-time
  • Book meetings instantly
  • Track revenue attribution
  • CRM auto-sync

127%

increase in conversions

Support Teams

Support Teams

Deliver exceptional customer service

Reduce ticket volume and resolution times. AI handles routine questions while your team tackles complex issues.

  • Reduce ticket volume 60%
  • 24/7 AI assistance
  • Knowledge base integration
  • CSAT tracking

< 30s

average response time

E-commerce

E-commerce

Increase AOV and reduce abandonment

Engage shoppers at crucial moments. Answer product questions, offer assistance, and recover abandoned carts.

  • Product recommendations
  • Order tracking
  • Abandoned cart recovery
  • Upsell opportunities

23%

reduction in cart abandonment

How It Works

Go live in under 5 minutes

The fastest, easiest setup in the industry. No developer required.

1

Sign up & grab your code

Create your free account in 30 seconds. We'll generate a unique code snippet for your site.

<script src="pengo.chat/widget.js">
2

Paste it on your website

Drop the snippet into your website HTML, WordPress, Shopify, or any platform. Works everywhere.

WordPress Shopify Webflow React
3

Customize & start chatting

Personalize colors, welcome message, and team settings. You're ready to convert visitors!

Ready to go live!
Get Started Free

No credit card required

Customer Stories

Loved by teams at fast-growing companies

See how Pengo helps businesses increase conversions and delight customers

"Pengo transformed our customer support. Response times dropped from hours to under 30 seconds. Our NPS score jumped 40 points in just 3 months."
Sarah Mitchell

Sarah Mitchell

VP of Customer Success at TechFlow

"We tried Intercom, Drift, and LiveChat. Pengo is the only one that doesn't feel bloated. It's fast, beautiful, and just works."
Marcus Rodriguez

Marcus Rodriguez

Founder & CEO at GrowthStack

45% cost savings
"The AI assistant handles 60% of our inquiries automatically. Our team finally focuses on complex issues that need human touch."
Emily Chen

Emily Chen

Head of Support at CloudReach

60% automated
"Setup took literally 5 minutes. We were live and chatting with customers before our morning standup was over."
David Park

David Park

Product Manager at StartupOS

5 min setup
Why Switch to Pengo

See how we stack up

We built Pengo because we were frustrated with existing solutions. Here's what makes us different.

Feature
Pengo
Others
Setup Time
5 minutes
2-3 hours
Widget Load Speed
< 100ms
500ms - 2s
AI Assistant
Included free
Expensive add-on
Mobile Apps
Native iOS & Android
Web-only or buggy
Pricing
Simple & transparent
Complex tiers
White Label
Available on Pro
Enterprise only
Integrations

Works with your existing stack

50+ native integrations with the tools you already use

Slack Slack
HubSpot HubSpot
Salesforce Salesforce
Shopify Shopify
WordPress WordPress
Zapier Zapier
Stripe Stripe
Google Analytics Google Analytics

And 40+ more integrations

View All Integrations
Pricing

Simple, transparent pricing

Start free, upgrade when you're ready. No hidden fees.

Starter

Perfect for trying out Pengo

Free forever
  • 1 team member
  • Unlimited conversations
  • Mobile apps
  • Basic integrations
Get Started Free
Most Popular

Pro

For growing teams

$29 per seat/month
  • Unlimited team members
  • AI assistant included
  • Advanced analytics
  • Priority support
  • White-label option
Start Free Trial

Enterprise

For large organizations

Custom tailored pricing
  • Everything in Pro
  • Dedicated account manager
  • Custom integrations
  • SLA guarantee
  • SSO & security
Contact Sales
FAQ

Frequently Asked Questions

Can't find what you're looking for? Contact our team

How fast can I get Pengo up and running?
Most customers are live in under 5 minutes. Just copy one line of code to your website and you're ready to chat. Works with any platform: WordPress, Shopify, custom code, Webflow, or anything else.
Is there a free plan available?
Yes! Our free plan includes 1 team member, unlimited conversations, mobile apps, and basic integrations. Perfect for small teams getting started. Upgrade anytime as you grow.
How is Pengo different from Intercom or Drift?
Pengo is built for speed and simplicity without sacrificing power. We load 5x faster, cost significantly less, and have a cleaner interface your team will actually enjoy using. No feature bloat or confusing pricing tiers.
What integrations does Pengo support?
Over 50 native integrations including Slack, Microsoft Teams, HubSpot, Salesforce, Shopify, WooCommerce, WordPress, Zapier, Mailchimp, and more. Plus webhooks for custom integrations.
How does the AI chatbot work?
Our AI assistant learns from your website content, help docs, and past conversations. It answers FAQs, collects visitor info, qualifies leads, and seamlessly hands off to humans when needed. No coding required.
Can I customize the chat widget design?
Absolutely. Customize colors, fonts, position, avatar, welcome messages, and more. Pro and Enterprise plans include white-labeling to remove Pengo branding entirely.
Do you offer mobile apps?
Yes! Native iOS and Android apps with full feature parity. Get push notifications, respond on the go, and never miss a conversation.
Is Pengo secure and GDPR compliant?
Yes. We're SOC 2 Type II certified, GDPR compliant, and encrypt all data in transit and at rest. Enterprise plans include SSO, custom data retention, and advanced security features.
Join 50,000+ businesses already using Pengo

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Start your free trial today. No credit card required. Set up in 5 minutes.

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